Case
Home > Case >

Transworld Logistics Case Study: 72-Hour Emergency Rescue of $2M Sensitive Cosmetics Shipment

Client Background

 

  • Company: Lumière Paris (French luxury cosmetics brand)

 

  • Cargo: Limited-edition perfumes (alcohol-based, UN3481 hazardous)

 

  • Original Plan: Airfreight to Shanghai for Cosmoprof Asia (March 15, 2025)

 


 

Crisis Situation

 


On March 12, 2025 at 15:00, we received an emergency call:

 

  • Original logistics provider abruptly canceled due to non-compliance with new IATA regulations

 

  • Shipment had to arrive by March 14 18:00 or face:​

 

 

。 $500k exhibition loss

 

。 Missed Asia's most critical marketing opportunity

 

 


 

Our 72-Hour Solution

 

Phase 1: Compliance Overhaul (0-12 Hours)

 

  • Tech team analyzed 2025 IATA hazardous materials updates

 

  • Implemented:

 

。 Redesigned "sandwich" packaging (PET outer + air cushion + anti-static lining)

 

。 Alternative route: Paris→Incheon→Shanghai

 

。 Submitted Contingency Plans A/B and initiated charter flight talks

 

Phase 2: Operational Execution (12-36 Hours)

 

  • Deployed 5 specialists for on-site repacking supervision

 

  • Secured Incheon customs pre-clearance in 8 hours (vs 3-day standard)

 

  • Used blockchain for real-time ingredient declaration

 

 

 

Phase 3: Final Delivery (36-72 Hours)

 


Key milestones:

 

  • Mar 13 21:00: Armed escort to CDG Airport

 

  • Mar 14 06:00: Cleared Incheon safety inspection

 

  • Mar 14 17:28: Arrived in Shanghai (32 minutes before deadline)


Additional service: Temperature-controlled truck to exhibition booth

 

 


 

Results Achieved

 

Metric Original Plan Transworld Solution
Transit Time Canceled 62 hours
Compliance Pass Rate 0% 100%
Client Effort N/A 3 confirmations
Client Effort $500k loss +$18k premium

 


 

Client Feedback


"Transworld delivered when others said impossible. They saved our launch and earned our lifelong trust."

——Lucie Moreau, Global Supply Chain Director, Lumière Paris

 

 


 

Why Choose Transworld?

 

1. Specialized hazardous materials certification

 

2. Real-time regulatory tracking

 

3. Global coordination capabilities

 

4. Proactive communication (22 updates in 72 hours)

 

5. Willingness to absorb testing costs

 

Contact Us for Emergency Logistics


Phone: +86 181-2642-4455


Website: https://www.transworldcn.com/

 

Wish You Have a Happy Life!

 

loading